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Known issues

Below is a list of know issues and/or bugs you may encounter. We try to provide workarounds. We apply fixes when necessary and are forever improving our software in order to solve any issues for future releases.

IssuesWorkaround if exists
You have reached the maximum of id into centreon_storage.index_dataPlay the following request into MySQL / MariaDB :
In your monitoring database :
ALTER TABLE index_data MODIFY id bigint unsigned AUTO_INCREMENT;
ALTER TABLE metrics MODIFY index_id bigint unsigned;
In your configuration database :
ALTER TABLE ods_view_details MODIFY index_id bigint unsigned;
ALTER TABLE virtual_metrics MODIFY index_id bigint unsigned;
Depending on your metrics volumes, this operation could be more or less longer.
Autodiscovery : When a host name contains zeroes, the zeroes are not saved when the host is added to the configuration.
When several connections to the database are configured, you may get this kind of message:
Lock wait timeout exceeded; try restarting transaction. This results in blocking broker’s inserts into the database.
Set the Number of connections to the database parameter to 1 on all central broker outputs, on page Configuration > Pollers > Broker configuration, on the Output tab:
  • Output 1 - Broker SQL Database
  • Output 3 - Perfdata Generator (Centreon Storage)