Configuring notifications
By default, notifications are active for all hosts and services. In Centreon Cloud, notifications are sent by the central server.
In which cases are notifications sent?
Notifications are sent in the following cases:
- when a resource is in a non-ok state (Warning or Critical for a service, Down ou Unreachable for a host)
- when a resource goes back to an OK state
- when a downtime starts.
Who are notifications sent to?
Notifications are sent to all users.
How are resources checked?
Resources are checked according to the following parameters:
- Checks are made 24x7, every 5 minutes for as long as the host or service is in an OK state.
- When a host or service enters a non-ok status (SOFT status type, e.g. DOWN SOFT for a host), Centreon checks 3 times that the host or service is still in a non-ok state (1 minute elapses between each of these checks).
- If, after these 3 checks, the resource is still in a non-ok status, its status type becomes HARD and notifications start being sent.
- Checks are then made every 5 minutes to see if the resource is still in a HARD state. Notifications are sent every 5 minutes.