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EasyVista

How it works

EasyVista open-tickets provider uses the EasyVista SOAP API to open incidents about your monitoring alerts.

architecture

Requirements

Our provider requires the following parameters:

ParameterExample of value
Address192.168.0.27
Webservice Path/WebService/SmoBridge.php
Usernamecentreon
PasswordMyPassword
Timeout60

Possibilities

As of now, the provider is able to open a ticket with the following parameters

  • Requestor
  • Urgency
  • Severity
  • Asset
  • External reference
  • Phone
  • Recipient
  • Origin
  • CI