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Users in Centreon Cloud

In Centreon Cloud, users/contacts can:

  • Log in to the Centreon web interface.
  • Receive notifications (if they are given the Notifications role).

All users can access their own account to change their password. All users can see all resources monitored by the platform.

User roles

There are 4 roles for users in Centreon Cloud, each with a specific set of rights.

  • Operator. Typically, Operators are the people who will do the monitoring. They can:

    • use the Resources Status page : they can view the status of all resources, filter the view, acknowledge alerts, define/plan downtimes, force a check, add a comment.
    • use custom views, performance graphs and dashboards.
  • Editor. Editors can do the same things as Operators, but they also can:

    • create hosts and services, meta-services, templates, categories...
    • disacknowledge an acknowledgement, submit a result...
    • view the list of pollers, export the configuration.
  • Administrator. Administrators can do the same things as Editors, but they also can:

    • create users and grant them rights
    • create time periods
    • install plugin packs
    • view logs and information about the platform and the monitoring engine.
  • Notifications: People with the Notifications role can receive notifications for all resources monitored by the platform. This role comes in addition to the Operator, Editor and Administrator roles (a user cannot have only the Notifications role, as this role does not give access to any menus).

Creating users

You must have the Administrator role to be able to create a user in Centreon Cloud. However, a user must belong to a group if they want to create a user within that group. This means that you should also give Administrators the Editor, Operator and Notifications roles if you want them to be able to give users these roles.

  • Typically, you would give an Operator the Operator and Notifications roles if you wanted them to be able to receive notifications.

  • If you want Administrators to be able to create Operators or Editors, give them also both the Operator and Editor roles (plus the Notifications role if you want them to be able to receive notifications).

  • To create a user, go to Configuration > Users > Contacts/Users, then click Add.

  • To grant a user the right to access a page or to perform an action:

    • select the role(s) you want from the Linked to Roles list.
    • if you have given the user the Notifications role, in the Contact template used field, select notification_tmpl, and select Enable notifications.