Centreon documentation

Centreon documentation

  • Documentation

›Alerts & Notifications

Getting Started

  • Installation & first steps
  • Tutorials

    • Introduction
    • Create a custom view
    • Create a graphical view
    • Model your IT services
    • Analyze resources availability

Installation

  • Introduction
  • Prerequisites
  • Architectures
  • Download
  • Installation of a Central server

    • Using Centreon ISO
    • Using packages
    • Using virtual machines (VMs)
    • Using sources
  • Web And Post Installation
  • Installation of a Poller

    • Using Centreon ISO
    • Using packages

    Installation of a Remote server

    • Using Centreon ISO
    • Using packages
  • What is Centreon CEIP?

Monitoring

  • About Monitoring
  • Generic actions
  • Basic Objects

    • Macros
    • Commands
    • Time periods
    • Contacts
    • Hosts
    • Services
    • Meta Services
  • Templates
  • Plugin Packs
  • Monitoring Servers

    • Add a Poller to configuration
    • Add a Remote Server to configuration
    • Communications
    • Deploying a configuration
    • Advanced configuration
  • Groups & Categories
  • Passive Monitoring

    • Enable SNMP Traps
    • Create SNMP Traps definitions
    • Monitoring with SNMP Traps
    • Debug SNMP Traps management
    • Dynamic Service Management
  • Anomaly detection
  • Discovery

    • Introduction
    • Installation
    • Hosts Discovery
    • Services Discovery
    • Administration
  • Auto Remediation
  • Import/Export

Alerts & Notifications

  • Concepts
  • Resources Status
  • Events consoles
  • Manage alerts
  • Notification

    • Concept
    • Configuration
    • Dependencies
    • Escalation
    • Flapping
    • To go further
  • Ticketing
  • Event Logs

Performance graphs

  • Charts managment
  • Graph template
  • Curves
  • Virtual metrics

Service Mapping

  • Introduction to Centreon BAM
  • Guide

    • Manage Business Activities
    • Monitor Business Activities
    • Report Business Activities
    • Settings
    • Widgets

    Administrate

    • Install Centreon BAM extension
    • Update the extension
    • Upgrade the extension
    • Migrate the extension
    • Install on a Remote Server

Graphical views

  • Introduction to Centreon MAP
  • Guide

    • Create a standard view
    • Create a geo view
    • Display views
    • Share a view

    Administrate

    • Install Centreon MAP extension
    • Update the extension
    • Upgrade the extension
    • Migrate the extension
    • Configure
    • Install on a Remote server
    • Advanced configuration
    • Secure your MAP platform
    • Known issues
    • Troubleshooter

Reporting

  • Introduction to Centreon MBI
  • Guide

    • Generate reports
    • Available reports
    • Widgets
    • Configure
    • Concepts
    • Report development

    Administrate

    • Install Centreon MBI extension
    • Update the extension
    • Upgrade the extension
    • Migrate the extension
    • Backup & restore

Administration

  • Secure your platform
  • Parameters

    • Centreon UI
    • Monitoring
    • Gorgone
    • LDAP
    • RRDTool
    • Debug
    • Data management
    • Medias
  • Access Control Lists
  • Extensions
  • Database partitioning
  • Centreon HA

    • Architectures
    • Installing a Centreon HA 2-nodes cluster
    • Installing a Centreon HA 4-nodes cluster
    • Monitoring Centreon-HA
    • Operating guide
    • Updating Centreon-HA platform
    • Upgrade from Centreon-Failover to Centreon-HA
    • Troubleshooting guide
  • Backup
  • Knowledge Base
  • Logging configuration changes
  • Platform statistics

Update, Upgrade & Migrate

    Update

    • Update a Centreon 20.10 platform

    Upgrade

    • Introduction to upgrade
    • Upgrade from Centreon 20.04
    • Upgrade from Centreon 19.10
    • Upgrade from Centreon 19.04
    • Upgrade from Centreon 18.10
    • Upgrade from Centreon 3.4

    Migrate

    • Introduction
    • Migrate from a Centreon 20.x platform
    • Migrate from a Centreon 3.4 platform
    • Nagios Reader to Centreon CLAPI
    • Migrate a platform with Poller Display module

Plugin Packs

  • Introduction to Plugin Packs
  • Tutorials

    • Collect OpenMetrics

    Applications

    • 3CX
    • Active Directory API
    • ActiveMQ JMX
    • Alyvix Server
    • Ansible
    • Ansible Tower
    • Antivirus ClamAV
    • Apache Server
    • Asterisk VoIP Server
    • Asterisk VoIP SNMP
    • Bind9 Web
    • BlueMind SSH
    • Cassandra
    • Cisco CMS
    • Cisco ISE
    • Cisco SSMS
    • Commvault CommServe Rest API
    • DRBD SSH
    • Dynatrace Rest API
    • Exchange 2010 API
    • Github
    • Github
    • Google Gsuite
    • Haproxy SNMP
    • Hibernate
    • IBM Tivoli Storage M
    • Microsoft DHCP SNMP
    • Microsoft IIS Server Restapi
    • Microsoft IIS Server NSClient API (Deprecated)
    • JBoss Server
    • Jenkins
    • Kafka
    • Kaspersky
    • Keepalived SNMP
    • Lync 2013
    • Maltem Insight Rest API
    • IP-Label datametrie API
    • IP-Label Newtest Rest API
    • McAfee Web Gateway
    • Microsoft Cluster Se
    • Microsoft IIS Server NRPE (Deprecated)
    • Microsoft SCCM
    • Microsoft WSUS
    • MS Active Directory
    • MS Biztalk
    • Graylog
    • MS Exchange 2K10
    • BlueMind
    • Mulesoft Anypoint
    • Netbackup Rest API
    • Netdata RestAPI
    • Nginx Server
    • Nginx Plus Restapi
    • OpenHeadend
    • OpenLDAP
    • OpenMetrics
    • OpenVPN OMI
    • OpenWeatherMap
    • Oracle GoldenGate SSH
    • Oracle VM Manager API
    • Pacemaker
    • Peoplesoft
    • Pfsense Fauxapi
    • PHP APC
    • PHP FPM
    • PVX
    • Quadstor
    • RabbitMQ RestAPI
    • Rapid Recovery SNMP
    • Redis Cli
    • Redis Restapi
    • Rubrik Rest API
    • Rudder
    • Salesforce
    • SAP HANA
    • SCOM Rest API
    • Gorgone Restapi
    • Selenium
    • Sendmail
    • Skype 2015
    • Solr
    • Squid SNMP
    • Symantec Netbackup
    • Tomcat JMX
    • Tomcat Webmanager
    • TrendMicro Iwsva
    • Varnish NRPE
    • Veeam
    • Veeam API
    • VerneMQ Restapi
    • VMware VCSA RestAPI
    • VTOM
    • Wazuh Rest API
    • Weblogic Server
    • ZIXI
    • Zookeeper

    Centreon

    • Centreon Central
    • Centreon Database
    • Centreon-HA
    • Centreon Map
    • Centreon Map4
    • Centreon MBI
    • Centreon Poller

    Cloud

    • Amazon API Gateway
    • Amazon CloudFront
    • Amazon CloudWatch
    • Amazon CloudWatch Logs
    • Amazon EBS
    • Amazon EC2
    • Amazon ElastiCache
    • Amazon EFS
    • Amazon Kinesis
    • Amazon RDS
    • Amazon S3
    • Amazon SNS
    • Amazon SQS
    • AWS Billing
    • AWS ELB
    • AWS Health
    • AWS Lambda
    • AWS Transit Gateway
    • AWS VPN
    • Amazon SES
    • Azure Elastic Pool
    • Azure ExpressRoute
    • Azure Firewall
    • Azure Key Vault
    • Azure Load Balancer
    • Azure Log Analytics
    • Azure Monitor
    • Azure Network Interface
    • Azure Public IP
    • Azure Recovery
    • Azure Resource
    • Azure SQL Database
    • Azure SQL Server
    • Azure Storage Account
    • Azure Virtual Machine
    • Azure Virtual Network
    • Azure VPN Gateway
    • Google CloudSQL MySQL
    • Google Compute Engine
    • Google Stackdriver
    • Google Storage
    • cAdvisor
    • Cloud Foundry
    • Docker
    • IBM Softlayer
    • Kubernetes API
    • Kubernetes w/ Prometheus
    • Office 365
    • Office365 Exchange
    • Office365 OneDrive
    • Office365 SharePoint
    • Office365 Skype
    • Office365 Teams
    • OVH
    • Prometheus Server
    • Node Exporter
    • VMware VeloCloud

    Database

    • CouchDB Rest API
    • Elasticsearch
    • Elasticsearch (Deprecated)
    • Firebird
    • InfluxDB
    • Informix DB
    • Informix DB SNMP
    • Microsoft SQL Server
    • MongoDB
    • MySQL/MariaDB
    • Oracle Database
    • PostgreSQL DB
    • RRDtool
    • Sybase
    • Warp10 Sensision

    Hardware Server

    • Adder AIM SNMP
    • AEG ACM
    • Avocent ACS 6000
    • Axis Video
    • Cisco Collaboration Endpoint Rest API
    • Cisco UCS
    • Dell CMC
    • Dell iDRAC
    • Dell OpenManage
    • Eltek eNexus SNMP
    • Fujitsu Server SNMP
    • Hanwha camera SNMP
    • Hikvision camera SNMP
    • HMS Ewon SNMP
    • Timelinkmicro Tms6001
    • HP Blade Chassis
    • HP Ilo Rest API
    • HP Ilo XMLAPI
    • HP OneView Rest API
    • HP Proliant
    • Huawei HMM
    • Huawei iBMC
    • IBM BladeCenter
    • IBM IMM
    • Lenovo XCC SNMP
    • Cisco Telepresence System SNMP
    • Masterclock NTP100GP
    • Pexip Infinity ManagementAPI
    • Polycom GroupSeries SNMP
    • Polycom Trio Rest API
    • Safenet Keysecure
    • Sun MgmtCard
    • Sun Mseries
    • Sun SFxxK
    • Supermicro

    Network

    • 3com Network
    • A10 AX
    • Acme Packet
    • Adva FSP 150 SNMP
    • Adva FSP 3000 SNMP
    • Aerohive
    • Alcatel Omniswitch
    • Allied Telesis SNMP
    • Alvarion BreezeACCESS SNMP
    • Arista Switch
    • Arkoon
    • Aruba Instant SNMP
    • Aruba Standard
    • Atrica Routeur
    • Athonet ePC SNMP
    • Atto Fibrebridge SNMP
    • Barracuda Cloudgen SNMP
    • Bee Ware
    • BGP Protocol SNMP
    • Bluecoat generic
    • Brocade Switch
    • CheckPoint firewall
    • Cisco Apic
    • Cisco ASA
    • Cisco Call Manager
    • Cisco Callmanager SXML
    • Cisco ESA XMLAPI
    • Cisco Firepower Management Console Rest API
    • Cisco Firepower SNMP
    • Cisco IronPort
    • Cisco Meraki Rest API
    • Cisco Meraki
    • Cisco Prime
    • Cisco Small Business
    • Cisco Standard
    • Cisco Standard SSH
    • Cisco VCS
    • Cisco Voice Gateway
    • Cisco Waas
    • Cisco WLC
    • Citrix Acceleration
    • Citrix Netscaler
    • Citrix SDX
    • Colubris SNMP
    • Cyberoam
    • D-Link DGS 3100
    • D-Link standard SNMP
    • Dell 6200
    • Dell 6200 SNMP
    • Dell N4000
    • Dell OS10 SNMP
    • Dell S-series
    • Dell Xseries
    • Digi Anywhere USB
    • Digi PortServers TS
    • Digi PortServers TS
    • Digi Sarian
    • Efficienti IP
    • Evertz FC7800
    • Extreme Network
    • F5 BigIP
    • Lenovo Flex System Switch
    • Fiberstore SNMP
    • Fortinet FortiAuthenticator SNMP
    • Fortinet Fortigate
    • Fortinet Fortimanage
    • Freebox
    • FritzBox
    • Gorgy NTP Server
    • H3C Network
    • Hirschmann switch
    • HP Procurve
    • HP Standard Network
    • HP Virtual Connect
    • Huawei
    • Infoblox SNMP
    • Juniper EX Series
    • Juniper GGSN
    • Juniper ISG
    • Juniper M-Series
    • Juniper Mag
    • Juniper SA
    • Juniper SRX
    • Juniper SSG
    • Juniper Trapeze
    • Kemp Loadbalancer
    • Mikrotik SNMP
    • Mitel 3300ICP
    • Moxa Switch
    • Mrv Optiswitch
    • NetASQ Network
    • Netgear MSeries
    • Netscaler MPX 8000
    • Nokia TiMos
    • Nortel Standard
    • Omniswitch 6850
    • OneAccess Network
    • Oracle Infiniband
    • Palo Alto firewall SNMP
    • Palo Alto firewall SSH
    • Peplink Balance
    • Peplink Pepwave SNMP
    • Perle IDS SNMP
    • pfSense
    • Rad Airmux SNMP
    • Radware Alteon
    • Raisecom
    • RedBack Router
    • Riverbed Interceptor
    • Riverbed SteelHead
    • Ruckus
    • Ruckus Zonedirector
    • Ruckus ICX
    • Ruckus SCG
    • Ruckus Smartzone
    • Ruggedcom Network
    • Silverpeak
    • Sonicwall
    • Sophos ES
    • Stonesoft
    • Stormshield SNMP
    • Stormshield SSH
    • Teltonika SNMP
    • Traffic Director
    • Ucopia
    • Watchguard
    • Zyxel
    • Versa SNMP
    • Versa Director Restapi

    Operating System

    • AIX SNMP
    • Base Pack
    • FreeBSD SNMP
    • HP-UX
    • IBM AS400
    • Linux NRPE
    • Linux NRPE3
    • Linux SNMP
    • Linux SSH
    • Mac SNMP
    • Solaris SNMP
    • Windows NRPE
    • Windows NRPE 0.5
    • Windows NSClient API
    • Windows SNMP

    Printer

    • Printer standard

    Protocol

    • BGP Protocol
    • DHCP Server
    • DNS Service
    • FTP Server
    • Generic SNMP
    • HTTP Server
    • IMAP Server
    • JMX value
    • LDAP Server
    • Modbus
    • NTP Server
    • OSPF Protocol
    • POP Server
    • Protocol DHCP
    • Protocol SSH
    • Protocol TCP
    • Protocol UDP
    • Radius Service
    • SMTP Server
    • Telnet Scenario
    • TFTP Server
    • X509 Certificat

    Sensor

    • ABB CMS-700
    • AKCP Sensor
    • Geist p8000 sensor SNMP
    • Geist Sensor SNMP
    • HWg-STE Sensor
    • Jacarta Sensor
    • LM Sensors
    • Netbotz Sensor
    • Sensor IP
    • SensorGateway
    • Sensormetrix

    Storage

    • Adic Tape SNMP
    • Avid Isis
    • Buffalo TeraStation SNMP
    • Dell Compellent
    • Dell Compellent API
    • Dell Equallogic
    • Dell FluidFS
    • Dell MD3000
    • Dell Me4 Rest API
    • Dell ML6000
    • Dell TL2000
    • EMC Celerra
    • EMC Clariion
    • EMC Data Domain
    • EMC Isilon
    • EMC RecoveryPoint
    • EMC Symmetrix API
    • EMC Symmetrix NRPE
    • EMC Unisphere Rest API
    • EMC Vplex
    • EMC Xtremio
    • Exagrid
    • Fujitsu Eternus DX
    • Hitachi HCP SNMP
    • Hitachi NAS
    • Hitachi Standard
    • HP 3PAR 7000
    • HP 3PAR SSH
    • HP EVA
    • HP Lefthand
    • HP MSA2000
    • HP MSL
    • HP P2000
    • HP StoreOnce
    • HP StoreOnce SSH
    • IBM DS3000
    • IBM DS4000
    • IBM DS5000
    • IBM FlashSystem 900
    • IBM Storwize
    • IBM TS2900
    • IBM TS3100
    • IBM TS3200
    • IBM TS3500
    • Kaminario RestAPI
    • Lenovo S Series
    • NetApp Ontap OnCommand API
    • NetApp Ontap Rest API
    • NetApp Ontap SNMP
    • Netapp Santricity Restapi
    • Netgear Readynas SNMP
    • Nimble Storage
    • Nimble Storage Rest API
    • Oracle ZFS
    • Oracle ZS
    • Overland Neo
    • Panzura
    • Pure Storage RestAPI
    • Qnap
    • QSAN NAS
    • Quantum DXi Series
    • Quantum Scalar
    • Storagetek SL
    • Synology
    • Violin Memory 3000

    Toip Voip

    • Alcatel OXE
    • Asterisk VoIP Server
    • AudioCodes
    • Avaya AES SNMP
    • Avaya Media Gateway SNMP
    • Polycom DMA SNMP
    • Polycom HDX SNMP
    • Polycom RMX
    • Polycom RPRM SNMP
    • Sonus SBC
    • XiVO VoIP Server

    Ups Pdu

    • Alpha UPS SNMP
    • APC ATS
    • APC PDU
    • APC UPS
    • Clever PDU
    • CyberPower Systems PDU SNMP
    • Eaton ATS SNMP
    • Eaton PDU SNMP
    • Emerson PDU
    • HP UPS SNMP
    • MGE UPS System
    • Nitram UPS SNMP
    • Powerware UPS
    • Raritan PDU
    • Schleifenbauer Gateway SNMP
    • UPS Socomec Net Vision SNMP
    • UPS Standard

    Virtualization

    • Hyper-V 2012
    • Nutanix
    • Proxmox VE
    • VMware ESX
    • VMware ESX WS-MAN
    • VMware vCenter
    • VMware vCenter v4
    • VMware vCenter v5
    • VMware vCenter v6
    • VMware VM

Integrations

    External

    • Accedian PVX Skylight
    • Maltem Insight Performances Rest API

    Notifications

    • Notify with Telegram bot

    Open Tickets

    • BMC Footprints
    • BMC Remedy
    • EasyVista
    • GLPI
    • GLPI RestAPI
    • iTop
    • IWS Isilog
    • Jira
    • Mail
    • OTRS RestAPI
    • Request Tracker RestAPI
    • Serena
    • ServiceNow

    Stream Connectors

    • BSM
    • Elasticsearch events
    • Elasticsearch metrics
    • NDO
    • HP OMI
    • PagerDuty Service integration
    • ServiceNow Event Manager
    • ServiceNow MID Server
    • Splunk Metrics
    • Splunk Events
    • Warp10

Mobile App.

  • Introduction

API

  • Introduction
  • Command Line API (v1)
  • Rest API (v1)
  • Rest API (v2)
  • Graphical views API (beta)

Developer resources

  • About developer resources
  • How to write a module
  • How to write a Stream Connector
  • How to translate Centreon
  • How to write a widget
  • Centreon Broker

    • Stream connectors
    • The BBDO protocol
    • Centreon Broker Event Mapping

Releases

  • Centreon Platform 20.10.0
  • Products lifecycle policy
  • Release notes by component

    • Centreon Core
    • Commercial Extensions
    • Open Source Extensions
Edit

Resources Status

The Monitoring > Resources Status page is your main view to track resources events & statuses, analyze & quickly handle them.

This view mixes hosts & services to have a unified interface and way to manage events.

Events list

The event list is a condensed & efficient view of all alerts or resource status monitored by Centreon.

image

It's possible to sort by the column of your choice.

image

Take actions on events

Acknowledge an event

When one or more alerts are visible, you may need to acknowledge them to tell your team that the problem is handled, you can do that in two ways:

  • By directly acknowledging on the line, a "Acknowledgement" button apper on mouse over
  • By selecting multiple lines and clicking on the "Acknowledgement" button, above the table

You can also disacknowledge previously acknowledged events by choosing the "Disacknowledge" action in the "More actions" menu.

image

Only "non-ok" resources can be ackwnoledged

When a resource is acknowledged, the alert is not visible anymore in the "Unhandled problems" filter and notifications for this resource are stopped.

The acknowledgement can also be deleted to put the event back to the unhandled events and resume the notifications.

Set a planned downtime

When a maintenance is planned on one or multiple resources, you can set this planned downtime in Centreon in two ways:

  • By directly setting a planned downtime on the line when the mouse is over
  • By selecting multiple lines and clicking on the "Downtime" button, above the table

image

When a resource is in planned downtime, the alert is not visible anymore in the "Unhandled problems" filter and notifications for this resource are stopped.

Refresh a status

In many situations, you need to quickly re-check one or multiple service to refresh their status. You can set this planned downtime in Centreon in two ways:

  • By directly clicking on the "Check" button on the line when the mouse is over
  • By selecting multiple lines and clicking on the "Check" button, above the table

image

Submit a status

In some cases, especially with so-called "passive" services, it can be useful to submit a result, i.e. a status, an output and metrics, in order to reset the event.

image

Filter

Pre-defined filters

When you open the Events view, the default filter is "Unhandled problems". This filter quickly show all problems/alerts that are not yet handled so you can focus on choosing the most relevant alerts to take care of. You can choose two other filters that are "Resources problems" and "All".

The following rules apply:

  • Unhandled problems: resource status is Warning or Critical or Unknown or Down AND the resource is not acknowledged nor in planned downtime
  • Resource problems: resource status is Warning or Critical or Unknown or Down
  • All: All resources

image

Search bar

It's possible to filter out the events by name of resources. You can use the power of regular expression mechanism to finely search for resources (host or services)

By default, the search bar with look for your expression to match with

  • Host name
  • Host alias
  • Address or FQDN
  • Service description

image

It's possible to force search on a defined fields by using the following labels:

  • h.name: only search in host.name field
  • h.alias: only search in host alias field
  • h.address: only search in host address field
  • s.description: only search in service description field

image

By advanced criteria

If pre-defined filter and the search bar are not enough, it's possible to expand the filter bar to access the following additionnal criteria:

  • Resource types (host or service)
  • Statuses (Ok,Warning, Critical, Unknown, Pending, Up, Down)
  • States: Is the problem already acknowledged, in a planned downtime or simply unhandled
  • Host groups
  • Service groups

image

Save your filter

You may create some "complex" filters that set you in a specific context, using multiple criterias and even complex regular expressions. In that case, you may want to save this filter and re-use it later.

This is possible using the icon next to Filter. You'll be able to:

  • Save your current search as a new filter
  • Save the current filter so that it's updated using your current applied criterias
  • Edit filters so that you can rename, re-order or delete them

As soon as a filter is saved, it's re-usable in the Filter dropdown list, categorized under "My Filter".

image

Detail panel

When you click on a line, a detail panel opens to display main information concerning the resource.

Regarding the type of resource, the detail panel displays different information.

Host panel

The host panel contains several informative tabs:

  • Detailed information about its current status,
  • A listing of its attached services and their current status,
  • The timeline of events that occurred for this host,
  • Shortcuts to the configuration, logs and report.

image

If an acknowledgement or downtime is set on the host, it will be displayed in the panel and the header will be accordingly colored.

Service panel

The service panel contains several informative tabs:

  • Detailed information about its current status,
  • The timeline of events that occured for this service,
  • A graph with one curve per metric collected by this service,
  • Shortcuts to the configurations, logs and reports for this service and its related host.

image

If an acknowledgement or downtime is set on the service, it will be displayed in the panel and the header will be accordingly colored.

← ConceptsEvents consoles →
  • Events list
  • Take actions on events
    • Acknowledge an event
    • Set a planned downtime
    • Refresh a status
    • Submit a status
  • Filter
    • Pre-defined filters
    • Search bar
    • By advanced criteria
    • Save your filter
  • Detail panel
    • Host panel
    • Service panel
Centreon documentation
Documentation
Getting StartedAPI ReferencesReleases
Resources
Centreon WebsiteBlogDownload
Follow us
centreon
Follow @Centreon
Copyright © 2005 - 2021 Centreon