How it works
Serena open-tickets provider uses the Serena SOAP API to open incidents about your monitoring alerts.
This integration is (at least) compatible with the following Serena versions:
to be determined
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
|Parameter||Example of value|
As of now, the provider is able to open a ticket