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Version: 21.04

Known issues

Below is a list of know issues and/or bugs you may encounter. We try to provide workarounds. We apply fixes when necessary and are forever improving our software in order to solve any issues for future releases.

IssuesWorkaround if exists
On platforms using the BAM module and monitoring tens of thousands of services, after a restart of the cbd service, a long time can elapse before the data from the monitoring begins to refresh in the Web interface. From our observations, it takes about 20 minutes for a 50k services platform. No data is lost, and the latency won't happen again until the next restart.There is no workaround apart from disabling the BAM broker outputs, which is equivalent to disabling the BAM module. This bug is present on all major versions currently supported and should be fixed during January 2022.
You have reached the maximum of id into centreon_storage.index_dataPlay the following request into MariaDB :
In your monitoring database :
ALTER TABLE index_data MODIFY id bigint unsigned AUTO_INCREMENT;
ALTER TABLE metrics MODIFY index_id bigint unsigned;
In your configuration database :
ALTER TABLE ods_view_details MODIFY index_id bigint unsigned;
ALTER TABLE virtual_metrics MODIFY index_id bigint unsigned;
Depending on your metrics volumes, this operation could be more or less longer.
In MBI, the Report Parameters tab of a job is empty (in Reporting > Monitoring Business Intelligence > Jobs)
  • Go to the Configuration tab of the job
  • Select a different report design from the Report design list
  • Select the original report design
  • Go back to the Report Parameters tab.
When several connections to the database are configured, you may get this kind of message:
Lock wait timeout exceeded; try restarting transaction. This results in blocking broker’s inserts into the database.
Set the Number of connections to the database parameter to 1 on all central broker outputs, on page Configuration > Pollers > Broker configuration, on the Output tab:
  • Output 1 - Broker SQL Database
  • Output 3 - Perfdata Generator (Centreon Storage)
Autologin does not work with some pages:
  • Monitoring > Resources Status
  • Configuration > Hosts > Discovery
  • Configuration > Business Activity > Business Views
  • Configuration > Business Activity > Business Activity
The content of the pages is not translated according to the language of the userYou must install the languages on your operating system with the following command:
yum install -y glibc-all-langpacks
then restart PHP using the following command:
systemctl restart php-fpm