EasyVista
How it works
EasyVista open-tickets provider uses the EasyVista SOAP API to open incidents about your monitoring alerts.
Compatibility
This integration is (at least) compatible with the following EasyVista versions:
To be determined
Requirements
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
| Parameter | Example of value |
|---|---|
| Address | 192.168.0.27 |
| Webservice Path | /WebService/SmoBridge.php |
| Username | centreon |
| Password | MyPassword |
| Timeout | 60 |
Possibilities
As of now, the provider is able to open a ticket with the following parameters
- Requestor
- Urgency
- Severity
- Asset
- External reference
- Phone
- Recipient
- Origin
- CI