Request Tracker RestAPI
How it works
The Request Tracker provider uses the REST API of Request Tracker to retrieve data in order to open a ticket.
Compatibility
This connector requires at least the version 2.0 of the REST API of Request Tracker
Requirements
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
| Parameter | Example of value |
|---|---|
| Address | 192.168.0.7 |
| token | xxxxxxxxxxxxxxxxxxxxxxxxxxxx |
| Path | /REST/2.0/ |
| Timeout | 60 |
Possibilities
As of now, the provider is able to retrieve the following objects from Request Tracker:
- Queues