ITSM

Transform one or several alerts into case(s) in your favorite ITSM tool. Doing so allows for advanced incident management in a dedicated tool, and to seamlessly integrate Centreon monitoring alerts in your existing processes.

Available providers:

BMC Footprints

How it works

BMC Remedy

How it works

EasyVista SOAP API

SOAP Service Manager web services are no longer maintained, so we recommend that you use the Rest API version to benefit from the latest enhancements and features.

EasyVista RestAPI

The EasyVista Open Tickets provider uses the EasyVista Rest API to open incidents about your monitoring alerts.

GLPI

How it works

GLPI RestAPI

How it works

iTop

How it works

Jira

How it works

Mail

How it works

OTRS RestAPI

How it works

Request Tracker RestAPI

How it works

Serena

How it works

ServiceNow

How it works