ITSM
Transform one or several alerts into case(s) in your favorite ITSM tool. Doing so allows for advanced incident management in a dedicated tool, and to seamlessly integrate Centreon monitoring alerts in your existing processes.
Available providers:
BMC Footprints
How it works
BMC Remedy
How it works
EasyVista SOAP API
SOAP Service Manager web services are no longer maintained, so we recommend that you use the Rest API version to benefit from the latest enhancements and features.
EasyVista RestAPI
The EasyVista Open Tickets provider uses the EasyVista Rest API to open incidents about your monitoring alerts.
GLPI
How it works
GLPI RestAPI
How it works
iTop
How it works
IWS Isilog
How it works
Jira
How it works
How it works
OTRS RestAPI
How it works
Request Tracker RestAPI
How it works
Serena
How it works
ServiceNow
How it works