Other actions

Adding a comment

Principle

Centreon allows us to add comments on an object. This comment is visible by anyone having access to the resource (host or service). A comment has the following properties:

• Hostname
• Servicename if the comment is associated with a service
• Date of entry of the comment
• Author of the comment
• The contents of the comment
• The validity of the comment against a restart of the scheduler

Practice

There are two solutions to add a comment:

From the detailed sheet of an object

1. Access to the details page of the object
2. In the category Host/Service Commands, click Add a comment for this host/this service

From the Comment menu

1. Go into the Monitoring > Downtimes > Comments menu
2. Click Add a Service Comment or Add a Host Comment

The following window appears:

• The Host Name field defines the host concerned by the comment.
• If you have chosen to add a comment to a service, the Service field can be used to select the service concerned by the comment.
• If the Persistent box is checked, the comment will be maintained in the event of a restart of the scheduler.
• The Comments field contains the comment itself.

Management of checks

Principle

It is possible to temporarily enable or disable a check on a host or a service.

Changes to settings checks do not affect the configuration of the object in the database. These changes are made on the monitoring in real time, and they are canceled if the scheduler is restarted.

Practice

From the detailed sheet of an object

1. Access the details page of the object
2. In the category: Options go to the line: Active checks to check the state of the checks.

To:

• Enable the check, click
• Disable the check, click

From real time monitoring

1. Go into the Monitoring > Status Details > Hosts (or Services) menu
2. Select the object(s) on which you want to enable or disable the check.
3. In the More actions menu, click:

• Hosts: Disable Check or Services: Disable Check to stop the checks for a host or a service
• Hosts: Enable Check or Services: Enable Check to enable the check of a host or of a service

Management of notifications

Principle

It is possible to temporarily enable or disable the notification of a host or a service.

Changes to the notification settings do not affect the configuration of the object in the database. These changes are made on the real time monitoring, and they are canceled if the scheduler is restarted.

Practice

There are two ways of managing notifications:

From the detailed sheet of an object

1. Access the details page of the object
2. In the Options category, go to the line: Service Notifications

To:

• Enable the notification, click
• Disable the notification, click

From real time monitoring

1. Go into the Monitoring > Status Details > Hosts (or Services) menu
2. Select the host(s) / service(s) whose notification you want to enable or disable
3. In the More actions menu, click:

• Hosts: Disable Notification or Services: Disable Notification to stop the notification of a host or of a service
• Hosts: Enable Notification or Services: Enable Notification to enable the notification of a host or a service

Reprogramming checks

Principle

By default, the checks (checks on a service) are executed at regular intervals following the configuration defined by the user. It is possible to act on the check scheduling pile to change the programming of the checks.

There are two types of programming:

• Normal programming: the service check is given priority in the scheduler queue (asap).
• Forced programming: the service check is given priority in the scheduler queue (asap) even if the time of the execution request is outside the check period or if the service is not of the active type.

Practice

There are two ways of forcing the check of a service:

From the detailed sheet of an object

1. Access the detail page of the object
2. In the category Host Commands (or Service Commands), click Re-schedule the next check for this host / service or Re-schedule the next check for this host / service (forced)

From real time monitoring

1. Go into the following menu: Monitoring > Status Details > Hosts (or Services)
2. Select the objects for which you want to force the check
3. In the More actions… click Schedule immediate check or Schedule immediate check (Forced)