Welcome to Centreon Open tickets’ documentation!¶

Centreon Open Tickets is a community module developed to create tickets to an ITSM platform using API.

Once done provider configuration, the module allows for an operator to create tickets for hosts and services in a non-ok state using a dedicated widget. Indeed, a button associated with each host or service allows you to connect to the API and create the ticket while offering the possibility to acknowledge in same time the object.

Regarding the widget configuration, it is possible to see the created tickets by presenting tickets ID and date of creation of these.