Software support policy

By default and without specification, every new major or minor version (n) is supported with no end-of-life date defined.

Each new major or minor version (n) clarifies the end-of-life date of the previous version (n-1).|br| The previous version (n-1) is then supported further 12 months, the product is considered as end of life. Clients are invited to update.

Only major or minor versions can change the end-of-life date of a product. Corrective versions are provided in during the diffusion of software corrections.

This rule aims to provide operational support for around 2 years.

Status

Description

SUPPORTED

Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date not yet defined

END OF LIFE

Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date defined

UNSUPPORTED

Help and support non guaranteed
No fix(es) delivery


End of Support Schedule

Centreon

PRODUCT

VERSION

RELEASE DATE

END OF LIFE

STATE

Centreon ISO (ex CES)

3.4

14/11/2016

N/C

SUPPORTED

Centreon ISO (ex CES)

3.3

16/12/2015

14/11/2017

UNSUPPORTED

Centreon ISO (ex CES)

3.2

27/05/2015

16/12/2016

UNSUPPORTED

Centreon ISO (ex CES)

3.1

01/12/2014

27/05/2016

UNSUPPORTED


Centreon OSS

PRODUCT

VERSION

RELEASE DATE

END OF LIFE

STATE

Centreon Web

2.8.x

14/11/2016

N/C

SUPPORTED

Centreon Web

2.7.x

16/12/2015

14/11/2017

UNSUPPORTED

Centreon Web

2.6.x

22/04/2015

16/12/2016

UNSUPPORTED

Centreon Broker

3.0.x

14/11/2016

N/C

SUPPORTED

Centreon Broker

2.11.x

16/12/2015

14/11/2017

UNSUPPORTED

Centreon Broker

2.10.x

21/09/2015

16/12/2016

UNSUPPORTED

Centreon CLAPI

1.8.x

16/09/2015

16/12/2016

UNSUPPORTED

Centreon CLIB

1.4.x

01/11/2014

NC

SUPPORTED

Centreon CSV loader

1.1

20/01/2015

01/04/2016

UNSUPPORTED

Centreon DSM

2.x

01/09/2014

N/C

SUPPORTED

Centreon Engine

1.8.x

19/09/2017

N/C

SUPPORTED

Centreon Engine

1.7.x

01/12/2016

19/09/2018

END OF LIFE

Centreon Engine

1.6.x

14/11/2016

14/11/2017

UNSUPPORTED

Centreon Engine

1.5.x

16/12/2015

14/11/2017

UNSUPPORTED

Centreon Engine

1.4.x

29/07/2014

16/12/2016

UNSUPPORTED

Centreon Syslog E2S

2.0

29/12/2010

N/C

SUPPORTED

Centreon Syslog FRT

1.5.x

05/11/2013

N/C

SUPPORTED

Centreon Syslog SRV

⇐ 1.2.x

10/06/2010

N/C

SUPPORTED


Centreon EMS

PRODUCT

VERSION

RELEASE DATE

END OF LIFE

STATE

Centreon Backup

rev04

02/01/2014

14/11/2017

UNSUPPORTED

Centreon BAM

3.5.0

18/12/2016

N/C

SUPPORTED

Centreon BAM

3.4.0

06/04/2016

18/12/2017

UNSUPPORTED

Centreon BAM

3.3.0

16/12/2015

06/04/2017

UNSUPPORTED

Centreon Knowledge Base

2.1

16/12/2015

15/11/2017

UNSUPPORTED

Centreon Map

4.2.x

19/07/2017

N/C

SUPPORTED

Centreon Map

4.1.x

08/12/2016

19/07/2018

END OF LIFE

Centreon Map

4.0.x

22/03/2016

19/07/2017

UNSUPPORTED

Centreon Map

3.8.0

16/12/2015

22/03/2017

UNSUPPORTED

Centreon MBI

3.1.x

18/12/2016

N/C

SUPPORTED

Centreon MBI

3.0.x

26/05/2016

18/12/2017

UNSUPPORTED

Centreon MBI

2.3.0

16/12/2015

26/05/2017

UNSUPPORTED

Centreon Partitioning

1.1.x

20/01/2014

15/11/2017

UNSUPPORTED


Centreon EPP

PRODUCT

VERSION

RELEASE DATE

END OF LIFE

STATE

Centreon Auto-Disco

2.3.x

24/08/2017

N/C

SUPPORTED

Centreon Auto-Disco

2.2.x

10/10/2016

24/08/2017

UNSUPPORTED

Centreon Auto-Disco

2.1.x

16/12/2015

10/10/2017

UNSUPPORTED

Centreon Auto-Disco

2.0.x

21/07/2015

16/12/2016

UNSUPPORTED

Centreon AS400

1.7.x

N/C

N/C

SUPPORTED

Centreon Disco

1.2.x

20/01/2014

01/04/2016

UNSUPPORTED

Centreon License Manager

1.0.x

15/11/2016

N/C

SUPPORTED

Centreon Plugins Packs Manager

2.2.x

22/08/2017

N/C

SUPPORTED

Centreon Plugins Packs Manager

2.1.x

15/12/2016

22/08/2017

UNSUPPORTED

Centreon Plugins Packs Manager

2.0.x

14/11/2016

15/12/2016

UNSUPPORTED

Centreon Plugins Packs Manager

1.4.x

17/12/2015

14/11/2017

UNSUPPORTED

Centreon Plugins Packs Manager

1.3.x

24/11/2015

17/12/2016

UNSUPPORTED

Centreon VMWare

2.4.x

31/08/2017

N/C

SUPPORTED

Centreon VMWare

2.3.x

05/08/2016

31/08/2017

UNSUPPORTED


Others

PRODUCT

VERSION

RELEASE DATE

END OF LIFE

STATE

NAGIOS

3.2.3

N/C

31/12/2014

UNSUPPORTED

NDOUTILS

1.4.b9

N/C

31/12/2014

UNSUPPORTED


Versioning rule

This support policy is related for differents software types (major or minor). In order to indentify each version, we are using three numbers (X.Y.Z).

You will find bellow the description of this:

Numero

Type

Description

X

Major version

New Features
Enhancement
Evolutions

Y

Minor version

Minor evolutions of features
Fixes

Z

Corrective version

Fixes
Security fixes

Table of Centreon versions matching

Centreon 3.3

Centreon 3.4

Centreon Web

2.7.x

2.8.x

Centreon Broker

2.x

3.0.x

Centreon Engine

1.5.x

1.6.x, 1.7.x & 1.8.x

Centreon CLIB

1.4.x

1.4.x

Centreon Connector

1.1.x

1.1.x

Centreon License Manager

N/A

1.x

Centreon Plugin Pack Manager

1.4.x

2.x

Centreon Plugin Base

1.16.x

1.18.x

Centreon Plugins

(via GitHub)

(available repository)

MySQL or MariaDB

5.1.x or 5.5.x

>= 5.6 or 10.x