Serena
How it worksβ
Serena open-tickets provider uses the Serena SOAP API to open incidents about your monitoring alerts.
Compatibilityβ
This integration is (at least) compatible with the following Serena versions:
to be determined
Requirementsβ
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
Parameter | Example of value |
---|---|
Endpoint | http://192.168.0.5/gsoap/gsoap_ssl.dll?XXXXXX |
Namespace | xxxxxxx |
Username | centreon |
Password | MyPassword |
Timeout | 60 |
Possibilitiesβ
As of now, the provider is able to open a ticket