Serena
How it works​
Serena open-tickets provider uses the Serena SOAP API to open incidents about your monitoring alerts.
Requirements​
Our provider requires the following parameters:
| Parameter | Example of value |
|---|---|
| Endpoint | http://192.168.0.5/gsoap/gsoap_ssl.dll?XXXXXX |
| Namespace | xxxxxxx |
| Username | centreon |
| Password | MyPassword |
| Timeout | 60 |
Possibilities​
As of now, the provider is able to open a ticket.