Aller au contenu principal
Version: 21.04

EasyVista

How it works

EasyVista open-tickets provider uses the EasyVista SOAP API to open incidents about your monitoring alerts.

architecture

Compatibility

This integration is (at least) compatible with the following EasyVista versions:

To be determined

Requirements

Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance

Our provider requires the following parameters:

ParameterExample of value
Address192.168.0.27
Webservice Path/WebService/SmoBridge.php
Usernamecentreon
PasswordMyPassword
Timeout60

Possibilities

As of now, the provider is able to open a ticket with the following parameters

  • Requestor
  • Urgency
  • Severity
  • Asset
  • External reference
  • Phone
  • Recipient
  • Origin
  • CI