How it works
The Glpi provider uses the webservice plugin of Glpi to retrieve data in order to open a ticket.
This connector is (at least) compatible with the following Glpi versions:
- between 8.5 and 9.0
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance.
Our provider requires the following parameters:
|Parameter||Example of value|
As of now, the provider is able to retrieve the following objects from Glpi:
- Itil categories
It will also fill the following parameters from a predefined list in Centreon. You can extend those lists inside the provider configuration since they are custom lists.