Aller au contenu principal
Version: 21.04

Request Tracker RestAPI

How it works

The Request Tracker provider uses the REST API of Request Tracker to retrieve data in order to open a ticket.

architecture

Compatibility

This connector requires at least the version 2.0 of the REST API of Request Tracker

Requirements

Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance

Our provider requires the following parameters:

ParameterExample of value
Address192.168.0.7
tokenxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Path/REST/2.0/
Timeout60

Possibilities

As of now, the provider is able to retrieve the following objects from Request Tracker:

  • Queues