How it works
The Request Tracker provider uses the REST API of Request Tracker to retrieve data in order to open a ticket.
This connector requires at least the version 2.0 of the REST API of Request Tracker
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
|Parameter||Example of value|
As of now, the provider is able to retrieve the following objects from Request Tracker: