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Version: 24.04

BMC Footprints

How it works​

BMC Footprints open-tickets provider uses the BMC Footprints SOAP API to open incidents about your monitoring alerts.

architecture

Compatibility​

This integration is (at least) compatible with the following BMC Footprints versions:

  • 11.x

Requirements​

Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance

Our provider requires the following parameters:

ParameterExample of value
Address10.11.12.13
Webservice Path/MRcgi/MRWebServices.pl
Action/MRWebServices
Usernamecentreon
PasswordMyPassword
Timeout60

Possibilities​

As of now, the provider is able to open a ticket