EasyVista API SOAP
SOAP Service Manager web services are no longer maintained, so we recommend that you use the Rest API version to benefit from the latest enhancements and features.
How it works
EasyVista open-tickets provider uses the EasyVista SOAP API to open incidents about your monitoring alerts.
Compatibility
This integration is (at least) compatible with the following EasyVista versions:
To be determined
Requirements
Before going any further, make sure that you correctly setup centreon-open-ticket into your Centreon instance
Our provider requires the following parameters:
Parameter | Example of value |
---|---|
Address | 192.168.0.27 |
Webservice Path | /WebService/SmoBridge.php |
Username | centreon |
Password | MyPassword |
Timeout | 60 |
Possibilities
As of now, the provider is able to open a ticket with the following parameters
- Requestor
- Urgency
- Severity
- Asset
- External reference
- Phone
- Recipient
- Origin
- CI