Dynatrace Rest API

Pack Assets

Templates

The Centreon Monitoring Connector Dynatrace Rest API brings a host template:

• App-Monitoring-Dynatrace-Restapi-custom

It brings the following service templates:

Service Alias	Service Template	Service Description	Default
Apdex	App-Monitoring-Dynatrace-Apdex-Restapi	Check entities's Application Performance Index	X
Availability	App-Monitoring-Dynatrace-Availability-Restapi	Check Synthetic Monitors availability	X
Events	App-Monitoring-Dynatrace-Events-Restapi	Check events	X
Problems	App-Monitoring-Dynatrace-Problems-Restapi	Check open problems	X

Collected metrics & status

Apdex

Metric Name	Unit
apdex#apdex

Availability

Metric Name	Unit
synthetic~geolocation#synthetic.monitor.availability.percentage	%

Events

Metric Name	Unit
total.events.count	count
management_zone#events.count	count
status	string

Problems

Metric Name	Unit
total.problems.open.count	count
management_zone#problems.open.count	count
status	string

Prerequisites

An access token needs to be created with the following permissions:

• API v1:
  • DataExport
  • ReadConfig
• API v2:
  • metrics.read
  • problems.read
  • events.read
  • syntheticLocations.read

More information on the offcial Dynatrace documentation: https://www.dynatrace.com/support/help/dynatrace-api/environment-api/tokens-v2/api-tokens

Setup

Online License

1. Install the package on every Centreon poller expected to monitor Dynatrace resources:

yum install centreon-plugin-Applications-Monitoring-Dynatrace-Restapi

2. On the Centreon web interface, on page Configuration > Monitoring Connector Manager, install the Dynatrace Rest API Centreon Monitoring Connector.

Offline License

1. Install the package on every Centreon poller expected to monitor Dynatrace resources:

yum install centreon-plugin-Applications-Monitoring-Dynatrace-Restapi

2. Install the Dynatrace Rest API Centreon Monitoring Connector RPM on the Centreon central server:

yum install centreon-pack-applications-monitoring-dynatrace-restapi

3. On the Centreon web interface, on page Configuration > Monitoring Connector Manager, install the Dynatrace Rest API Centreon Monitoring Connector.

Configuration

Host

• Log into Centreon and add a new host through Configuration > Hosts.
• Fill the Name, Alias & IP Address/DNS fields according to your Dynatrace server settings.
• Apply the App-Monitoring-Dynatrace-Restapi-custom template to the host.
• Once the template is applied, fill in the corresponding macros. Some macros are mandatory.

Mandatory	Macro	Description
	DYNATRACEAPIENVIRONMENTID	Your Dynatrace environment ID
	DYNATRACEAPIEXTRAOPTIONS	Any extra option you may want to add to every command_line (eg. a --verbose flag)
	DYNATRACEAPIPASSWORD	Access token
	DYNATRACEAPIPORT	(Default: '443')
	DYNATRACEAPIPROTO	(Default: 'https')

How to check in the CLI that the configuration is OK and what are the main options for?

Once the plugin is installed, log into your Centreon poller's CLI using the centreon-engine user account (su - centreon-engine) and test the plugin by running the following command:

/usr/lib/centreon/plugins//centreon_monitoring_dynatrace_restapi.pl \
    --plugin=apps::monitoring::dynatrace::restapi::plugin \
    --mode=apdex \
    --hostname='10.0.0.1' \
    --environment-id='' \
    --api-password='' \
    --port='443' \
    --proto='https' \
    --filter-entity='' \
    --relative-time='2h'\
    --aggregation-type='count' \
    --warning-apdex='' \
    --critical-apdex='' \
    --verbose

The expected command output is shown below:

OK: All Apdex are OK | 'entity#apdex'=0.61;;;0;1 'entity#apdex'=0.88;;;0;1 

All available options for a given mode can be displayed by adding the --help parameter to the command:

/usr/lib/centreon/plugins//centreon_monitoring_dynatrace_restapi.pl \
    --plugin=apps::monitoring::dynatrace::restapi::plugin \
    --mode=apdex \
    --help

All available modes can be displayed by adding the --list-mode parameter to the command:

/usr/lib/centreon/plugins//centreon_monitoring_dynatrace_restapi.pl \
    --plugin=apps::monitoring::dynatrace::restapi::plugin \
    --list-mode

Troubleshooting

Please find the troubleshooting documentation for the API-based plugins in this chapter.