Skip to main content

Mobotix camera SNMP

Monitoring Connector Assets​

Monitored Objects​

The Monitoring Connector Mobotix SNMP collects metrics for:

  • Interfaces
  • System

Discovery rules​

Rule nameDescription
HW-Device-Camera-Mobotix-SNMP-Interface-NameDiscover network interfaces and monitor bandwidth utilization

Collected Metrics​

Metric nameDescriptionUnit
statusStatus of the interface
interface_name#interface.traffic.in.bitspersecondIncoming traffic going through the interfaceb/s
interface_name#interface.traffic.in.percentagePercentage of the interface's in bandwidth usage%
interface_name#interface.traffic.out.bitspersecondOutgoing traffic going through the interfaceb/s
interface_name#interface.traffic.out.percentagePercentage of the interface's out bandwidth usage%

A regexp filter is available to target a specific interface identifier - ifName [--interface='^eth0$' --name]

Prerequisites​

To monitor your Mobotix, the SNMP must be configured.

The Poller should be able to perform requests against the Mobotix device over SNMP UDP/161 port.

Setup​

  1. Install the Centreon Plugin on every Poller:
yum install centreon-plugin-Hardware-Devices-Camera-Mobotix-Snmp
  1. On the Centreon Web interface in Configuration > Monitoring Connector Manager, install the Mobotix Camera Monitoring Connector

Host configuration​

  • Add a new Host and fill the IP Address/FQDN, SNMP Version and SNMP Community fields according to the device's configuration
  • Apply the HW-Device-Camera-Mobotix-SNMP-custom Host Template

When using SNMP v3, use the SNMPEXTRAOPTIONS Macro to add specific authentication parameters More information in the Troubleshooting SNMP section.

MandatoryNameDescription
SNMPEXTRAOPTIONSConfigure your own SNMPv3 credentials combo

How to test the Plugin and what are the main options for?​

Once the Plugin installed, log into your Centreon Poller CLI using the centreon-engine user account and test the Plugin by running the following command:

/usr/lib/centreon/plugins/centreon_camera_mobotix_snmp.pl \
    --plugin=hardware::devices::camera::mobotix::snmp::plugin \
    --mode=system \
    --hostname=10.30.2.114 \
    --snmp-version='2c' \
    --snmp-community='mobotix_ro' \
    --warning-temperature-internal=45 \
    --critical-temperature-internal=50 \
    --verbose

Expected command output is shown below:

OK: internal temperature: 23 C - illumination right: 17 lx - video framerate: 2 fps | 'system.temperature.internal.celsius'=23C;0:45;0:50;; 'system.illumination.right.lux'=17lx;;;; 'system.video.framerate.persecond'=2fps;;;;

The command above monitors Mobotix (--plugin=hardware::devices::camera::mobotix::snmp::plugin --mode=system) identified by the IP address 10.30.2.114 (--hostname=10.30.2.114). As the Plugin is using the SNMP protocol to request the device, the related community and version are specified (--snmp-version='2c' --snmp-community='mobotix_ro').

This command would trigger a WARNING alarm if internal temperature over 45C (--warning-temperature-internal=45) and a CRITICAL alarm over 50C (--critical-temperature-internal=50).

All the options as well as all the available thresholds can be displayed by adding the --help parameter to the command:

/usr/lib/centreon/plugins/centreon_camera_mobotix_snmp.pl \
    --plugin=hardware::devices::camera::mobotix::snmp::plugin \
    --mode=system \
    --help

Troubleshooting​

UNKNOWN: SNMP GET Request : Timeout​

If you get this message, you're probably facing one of theses issues:

  • The SNMP agent of the device isn't started or is misconfigured
  • An external device is blocking the request (firewall, ...)

UNKNOWN: SNMP GET Request : Cant get a single value.​

This error message often refers to the following issues:

  • The agent doesn't support the MIB used by the plugin
  • The targeted SNMP OID cannot be fetched because of insufficient privileges on the device. SNMP Agent must be capable of accessing to the enterprise branch: .1.3.6.1.4.1.21701