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BDT MultiStak SNMP

Monitoring Connector Assets​

Monitored Objects​

The Monitoring Connector BDT MultiStak SNMP collects metrics for:

  • Hardware

Collected Metrics​

Metric nameDescriptionUnit
device statusStatus of the device
module statusStatus of the module
module board statusStatus of the module board
module psu statusStatus of the module power supply

Prerequisites​

To monitor your BDT MultiStak device, the SNMP must be configured.

Setup​

  1. Install the Centreon Plugin on every Poller:
yum install centreon-plugin-Hardware-Storage-Bdt-Multistak-Snmp
  1. On the Centreon Web interface in "Configuration > Plugin ¨Packs > Manager", install the BDT MultiStak SNMP Monitoring Connector

Host configuration​

  • Add a new Host and fill the IP Address/FQDN, SNMP Version and SNMP Community fields according to the device's configuration
  • Apply the HW-Storage-Bdt-Multistak-SNMP-Custom Host Template

When using SNMP v3, use the SNMPEXTRAOPTIONS Macro to add specific authentication parameters More information in the Troubleshooting SNMP section.

MandatoryNameDescription
SNMPEXTRAOPTIONSConfigure your own SNMPv3 credentials combo

How to test the Plugin and what are the main options for?​

Once the plugin installed, log into your Centreon Poller CLI using the centreon-engine user account and test the Plugin by running the following command:

/usr/lib/centreon/plugins/centreon_bdt_multistak_snmp.pl  \
    --plugin=storage::bdt::multistak::snmp::plugin \
    --mode=hardware \
    --hostname=10.30.2.114 \
    --snmp-version='2c' \
    --snmp-community='bdtms_ro' \
    --verbose

Expected command output is shown below:

OK: All 2 components are ok [1/1 device, 1/1 modules]. | 'hardware.device.count'=1;;;; 'hardware.module.count'=1;;;;
vendor: BDT, product: MULTISTAK, serial: DE56400414, revision: 1.2.0-A000
checking device
device health status is 'ok' [instance: 0]
checking modules
module '4' status is 'OK' [board status: N/A] [power supply: OK][instance: 4].

The command above monitors BDT MultiStak equipment (--plugin=storage::bdt::multistak::snmp::plugin --mode=hardware) identified by the IP address 10.30.2.114 (--hostname=10.30.2.114). As the Plugin is using the SNMP protocol to request the device, the related community and version are specified (--snmp-version='2c' --snmp-community='bdtms_ro').

All the options as well as all the available thresholds can be displayed by adding the --help parameter to the command:

/usr/lib/centreon/plugins/centreon_bdt_multistak_snmp.pl  \
    --plugin=storage::bdt::multistak::snmp::plugin \
    --mode=hardware \
    --help

Troubleshooting​

UNKNOWN: SNMP GET Request : Timeout​

If you get this message, you're probably facing one of theses issues:

  • The SNMP agent of the device isn't started or is misconfigured
  • An external device is blocking the request (firewall, ...)

UNKNOWN: SNMP GET Request : Cant get a single value.​

This error message often refers to the following issues:

  • The agent doesn't support the MIB used by the plugin
  • The targeted SNMP OID cannot be fetched because of insufficient privileges on the device. SNMP Agent must be capable of accessing to the enterprise branch: .1.3.6.1.4.1.20884