Acme Packet SNMP
Monitoring Connector Assetsβ
Monitored Objectsβ
The Monitoring Connector Acme Packet SNMP collects metrics for:
- Codec
- Hardware
- Interfaces
- Policy servers
- Realm
- Security
- Sip
- System
Discovery rulesβ
- Services
Rule name | Description |
---|---|
Net-Acmepacket-SNMP-Interface-Name | Discover network interfaces and monitor bandwidth utilization |
Net-Acmepacket-SNMP-Policy-Server-Name | Discover external policy servers and monitor statistics |
Net-Acmepacket-SNMP-Realm-Name | Discover realms and monitor utilization |
Net-Acmepacket-SNMP-Sip-Name | Discover Sip interfaces and monitor utilization |
Collected metrics & statusβ
- Codec
- Hardware
- Interfaces
- Policy-servers
- Realm-usage
- Security
- Sip-usage
- System-usage
Metric name | Description | Unit |
---|---|---|
transcoding.sessions.active.count | Total number of active transcoded sessions | |
transcoding.resources.usage.count | Number of transcoding resources currently in-use | |
transcoding.resources.free.count | Number of transcoding resources currently free | |
transcoding.resources.usage.percentage | The percentage of transcoding resources currently in-use | % |
Metric name | Description | Unit |
---|---|---|
fan status | Status of the fan | |
fan_description#hardware.fan.speed.percentage | Speed of the fan | % |
psu status | Status of the power supply | |
temperature status | Status of the temperature sensor | |
sensor_description#hardware.temperature.celsius | Temperature of the sensor | C |
voltage status | Status of the voltage sensor | |
sensor_description#hardware.voltage.volt | Voltage of the sensor | V |
Metric name | Description | Unit |
---|---|---|
status | Status of the interface | |
interface_name#interface.traffic.in.bitspersecond | Incoming traffic going through the interface | b/s |
interface_name#interface.traffic.in.percentage | Percentage of the interface's in bandwidth usage | % |
interface_name#interface.traffic.out.bitspersecond | Outgoing traffic going through the interface | b/s |
interface_name#interface.traffic.out.percentage | Percentage of the interface's out bandwidth usage | % |
A regexp filter is available to target a specific interface identifier - ifName [--interface='^eth0$' --name
]
Metric name | Description | Unit |
---|---|---|
policy_servers.total.count | Total number of policy servers | |
policy_name#policy_server.client_transactions.total.count | Total number of client transactions for Rx policy server | |
policy_name#policy_server.client_transactions.errors.count | Total number of client transactions Errors received for Rx policy server | |
policy_name#policy_server.server_transactions.total.count | Total number of server transactions for Rx policy server | |
policy_name#policy_server.server_transactions.requests.count | Total number of requests received on server transaction for Rx policy server | |
policy_name#policy_server.server_transactions.requests.dropped.count | Total number of requests dropped by server transactions for Rx policy server | |
policy_name#policy_server.server_transactions.responses.succeeded.count | Total number of success responses sent by server transactions for Rx policy server | |
policy_name#policy_server.server_transactions.responses.errors.count | Total number of error responses sent by server transactions for Rx policy server | |
policy_name#policy_server.messages.authorization_authentication_request.count | Total number of AAR messages sent by this Rx policy server | |
policy_name#policy_server.messages.authorization_authentication_answer.succeeded.count | Total number of AAA success messages for Rx policy server | |
policy_name#policy_server.messages.authorization_authentication_answer.errors.count | Total number of AAA error messages for Rx policy server | |
policy_name#policy_server.messages.session_termination_request.count | Total number of STR messages sent by this Rx policy server | |
policy_name#policy_server.messages.session_termination_answer.succeeded.count | Total number of STA success messages for Rx policy server | |
policy_name#policy_server.messages.session_termination_answer.errors.count | Total number of STA error messages for Rx policy server | |
policy_name#policy_server.messages.abort_session_request.count | Total number of ASR messages sent by this Rx policy server | |
policy_name#policy_server.messages.abort_session_answer.succeeded.count | Total number of ASA success messages for Rx policy server | |
policy_name#policy_server.messages.abort_session_answer.errors.count | Total number of ASA error messages for Rx policy server | |
policy_name#policy_server.messages.re_auth_request.count | Total number of RAR messages received by this Rx policy server | |
policy_name#policy_server.messages.re_auth_answer.succeeded.count | Total number of RAA success messages for Rx policy server | |
policy_name#policy_server.messages.re_auth_answer.errors.count | Total number of RAA error messages for Rx policy server |
Metric name | Description | Unit |
---|---|---|
realm_name#realm.sessions.in.current.count | Current number of inbound sessions | |
realm_name#realm.sessions.in.rate.count | Current number of inbound sessions rate | |
realm_name#realm.sessions.in.total.count | Total number of inbound sessions | |
realm_name#realm.sessions.out.current.count | Current number of outbound sessions | |
realm_name#realm.sessions.out.rate.count | Current number of outbound sessions rate | |
realm_name#realm.sessions.out.total.count | Total number of outbound sessions | |
realm_name#realm.rfactor.qos.average.count | Average number of QoS RFactor | |
realm_name#realm.rfactor.execeded.total.count | Total number of RFactor exceeded |
Metric name | Description | Unit |
---|---|---|
security.ipsec.tunnels.count | The number of IPsec tunnels currently in progress | |
security.ipsec.license.usage.percentage | The percentage of licensed IPsec tunnels currently in progress | |
security.ims_aka.registrations.total.count | Total number of registration messages received | |
security.ims_aka.registrations.protected.count | Total number of protected registration messages received | |
security.ims_aka.security_association_add.requests.in.count | Total number of IMS-AKA ADD-SA requests received | |
security.ims_aka.security_association_add.responses.out.succeded.count | Total number of IMS-AKA ADD-SA success responses sent | |
security.ims_aka.security_association_add.responses.out.failed.count | Total number of IMS-AKA ADD-SA fail responses sent | |
security.ims_aka.security_association_add.added.count | Total number of IMS-AKA ADD-SA added | |
security.ims_aka.security_association_del.requests.in.count | Total number of IMS-AKA DEL-SA requests received | |
security.ims_aka.security_association_del.responses.out.succeded.count | Total number of IMS-AKA DEL-SA success responses sent | |
security.ims_aka.security_association_del.responses.out.failed.count | Total number of IMS-AKA DEL-SA fail responses sent | |
security.ims_aka.security_association_del.deleted.count | Total number of IMS-AKA DEL-SA fail responses sent |
Metric name | Description | Unit |
---|---|---|
status | Status of the SIP | |
sip_name#sip.sessions.in.rate | current number of inbound sessions | |
sip_name#sip.sessions.out.rate | current number of outbound sessions | |
sip_name#sip.stats.latency.milliseconds | Average Latency | |
sip_name#sip.stats.asr.percentage | Answer-to-seizure ratio |
Metric name | Description | Unit |
---|---|---|
health.score.percentage | Current health score | % |
cpu.utilization.percentage | CPU utilization | % |
memory.usage.percentage | Memory usage | % |
licence.usage.percentage | Number of license used | % |
sessions.current.count | Current number of sessions | |
calls.current.count | Current number of calls | |
replication status | Status of the replication |
Prerequisitesβ
To control your Acme Packet, the SNMP must be configured.
Setupβ
- Online License
- Offline License
- Install the Centreon Plugin on every Poller:
yum install centreon-plugin-Network-Acmepacket-Snmp
- On the Centreon Web interface in Configuration > Monitoring Connectors Manager, install the Acme Packet Monitoring Connector
- Install the Centreon Plugin on every Poller:
yum install centreon-plugin-Network-Acmepacket-Snmp
- On the Centreon Central server, install the Centreon Monitoring Connector from the RPM:
yum install centreon-pack-network-acmepacket-snmp
- On the Centreon Web interface in Configuration > Monitoring Connectors Manager, install the Acme Packet Monitoring Connector
Host configurationβ
- Add a new Host and fill the IP Address/FQDN, SNMP Version and SNMP Community fields according to the device's configuration
- Apply the Net-Acmepacket-SNMP-Custom Host Template
When using SNMP v3, use the SNMPEXTRAOPTIONS Macro to add specific authentication parameters More information in the Troubleshooting SNMP section.
Mandatory | Name | Description |
---|---|---|
SNMPEXTRAOPTIONS | Configure your own SNMPv3 credentials combo |
How to test the Plugin and what are the main options for?β
Once the plugin installed, log into your Centreon Poller CLI using the centreon-engine user account and test the Plugin by running the following command:
/usr/lib/centreon/plugins/centreon_acmepacket_snmp.pl \
--plugin=network::acmepacket::snmp::plugin \
--mode=system-usage \
--hostname=10.30.2.114 \
--snmp-version='2c' \
--snmp-community='acme_ro' \
--warning-cpu-load='90' \
--critical-cpu-load='95' \
--verbose
Expected command output is shown below:
OK: System usage is ok | 'health.score.percentage'=100.00%;;;0;100 'cpu.utilization.percentage'=2.00%;0:90;0:95;0;100 'memory.usage.percentage'=9.00%;;;0;100 'licence.usage.percentage'=0.00%;;;0;100 'sessions.current.count'=0;;;0; 'calls.current.count'=0/s;;;0;
checking system
health score: 100.00 %
cpu load: 2.00 %
memory used: 9.00 %
license used: 0.00 %
current sessions: 0
current calls: 0/s
replication state: active
The command above monitors Acme Packet (--plugin=network::acmepacket::snmp::plugin --mode=system-usage
) identified
by the IP address 10.30.2.114 (--hostname=10.30.2.114
). As the Plugin is using the SNMP protocol to request the device, the related
community and version are specified (--snmp-version='2c' --snmp-community='acme_ro'
).
This command would trigger a WARNING alarm if cpu utilization over 90%
(--warning-cpu-load='90'
) and a CRITICAL alarm over 95% (--critical-cpu-load='95'
).
All the options as well as all the available thresholds can be displayed by adding the --help
parameter to the command:
/usr/lib/centreon/plugins/centreon_acmepacket_snmp.pl \
--plugin=network::acmepacket::snmp::plugin \
--mode=system-usage \
--help
Troubleshootingβ
UNKNOWN: SNMP GET Request : Timeoutβ
If you get this message, you're probably facing one of theses issues:
- The SNMP agent of the device isn't started or is misconfigured
- An external device is blocking the request (firewall, ...)
UNKNOWN: SNMP GET Request : Cant get a single value.β
This error message often refers to the following issues:
- The agent doesn't support the MIB used by the plugin
- The targeted SNMP OID cannot be fetched because of insufficient privileges on the device. SNMP Agent must be capable of accessing to the enterprise branch: .1.3.6.1.4.1.9148